How We Handle Your Information.
This is a small, owner-operated business. Landon Melvin runs it personally — there's no call center, no marketing department, and no data broker. This privacy policy reflects that. If any of this raises a question, call or text (817) 993-9306.
What this policy covers
This policy covers how Spray Irrigation Co. collects, uses, and protects information from two groups of people:
- Visitors to sprayirrigationco.com — anyone browsing the website
- Customers and prospective customers — anyone who calls, texts, emails, fills out the contact form, or hires Landon to work on their property
What information we collect
From website visitors
The website uses basic, privacy-respectful analytics to understand how people find and use the site. This includes anonymized information like the pages you visited, how you arrived (search term, referring site, or direct), roughly what city you're in (based on IP), what kind of device you used, and how long you spent on the site.
We do not use advertising cookies, retargeting pixels, or data brokers. The site does not currently run any ads, and it does not sell, rent, or share visitor data with third parties for marketing.
From customers and prospective customers
When you contact Landon — by phone, text, email, contact form, or in person — the information we collect is exactly what you'd expect:
- Your name — so Landon knows who he's talking to
- Your phone number — so he can call or text you back
- Your email — if you prefer email, or for sending invoices and receipts
- Your address — to find your property and quote the job
- Photos you send — of your irrigation system, a broken head, a valve box, etc. (optional but helpful)
- A description of the problem or project — so Landon can prepare properly
- Payment information — processed through third-party payment processors (Venmo, Zelle, credit card processor); Landon does not store your card numbers
How we use this information
All information collected is used strictly for the purpose of running the business. Specifically:
- To respond to your inquiries and schedule visits
- To diagnose, quote, and perform the work you've asked for
- To send invoices, receipts, and follow-up communications
- To send occasional, optional reminders (e.g., annual backflow test reminders for customers who want them)
- To comply with Texas law and TCEQ licensing requirements for irrigation work records
We do not sell, rent, trade, or share your information with data brokers, marketing companies, or any third party for their own purposes. We do not use your contact information for marketing beyond Spray Irrigation Co.'s direct communications with you as a customer, and you can opt out of those at any time by asking.
Third-party services we use
To run this business, we use a small number of third-party services. Each of them has its own privacy policy:
- The website host (Cloudflare) — hosts the website and handles basic request logging and security filtering
- Email — standard business email hosting for Info@sprayirrigationco.com
- Payment processors (Venmo, Zelle, credit card processor) — to process payments you authorize
- Google — for Google Business Profile (your public reviews and questions), and potentially for basic site analytics
- Phone carrier — for (817) 993-9306, which is Landon's personal business line
These services receive only the minimum information they need to do their part. They are bound by their own privacy commitments. We don't connect customer data across them for marketing.
How long we keep your information
We keep customer records as long as is reasonable for running the business and complying with tax and licensing requirements — typically 7 years for invoices and job records, in line with IRS guidance. If you'd like your records deleted sooner, call or text (817) 993-9306 and Landon will handle it personally, subject to any legal retention requirements.
Your rights
You have the right to:
- Know what information we have about you — ask anytime, we'll tell you
- Correct anything that's wrong — just let us know
- Ask us to delete your information — subject to legal retention requirements above
- Opt out of communications — tell us you don't want to hear from us and we'll stop (except for necessary communications about active jobs or invoices)
- Opt out of text messages specifically — reply STOP to any text and you'll be removed from further texts
Texas and California residents
Spray Irrigation Co. primarily serves Texas residents. If you're a Texas resident, Texas privacy law gives you the rights listed above.
If you happen to be a California resident (the CCPA applies even to small businesses in some cases) or live anywhere else with a data-privacy law, the rights listed above cover the main things those laws require. Contact (817) 993-9306 or Info@sprayirrigationco.com for any request.
Children's privacy
This website is not directed at children under 13, and we don't knowingly collect information from children. If you believe a child has submitted information to us, contact Landon directly and we'll delete it.
Changes to this policy
If this policy changes, we'll update the "Last updated" date at the top. Significant changes will be communicated to active customers by email. The current version always lives at sprayirrigationco.com/privacy.html.
Questions
Call or text Landon at (817) 993-9306, or email Info@sprayirrigationco.com. Mailing address available on request.
We collect what we need to do the work and run the business. We don't sell your information. We don't track you across the internet. If you want us to stop contacting you, ask — we'll stop.